Introduce Chat – Support Board:

Support Board is a dynamic WordPress plugin designed to streamline customer communication by employing AI-driven bots and an integrated chat system compatible with popular platforms. Save valuable time by leveraging familiar software. Engage with customers seamlessly through Slack, establishing direct communication. Integrate Dialogflow and Open AI (ChatGPT) for enhanced conversational experiences with rich messages. Supported messaging channels include Facebook Messenger, WhatsApp, Instagram, Telegram, and more. Optimize your customer interactions effortlessly.

Main Feature Chat – Support Board:

Chat – Support Board – WordPress Chat GPT AI Plugin Features:

Core Chat Functionalities:

• Real-time chat: Engage with website visitors directly through a user-friendly chat interface.
• Chatbot integration: Utilize OpenAI’s ChatGPT technology to power AI-driven chatbots for automated responses and 24/7 support.
• Offline messaging: Capture messages even when you’re unavailable, ensuring no inquiry goes unanswered.
• File transfer: Share documents, images, and other files with website visitors for enhanced communication.
• Chat transcripts: Access and review chat history for improved customer service and training purposes.
• Multi-language support: Cater to a global audience by offering chat in multiple languages.
• Customizable chat window: Tailor the chat window’s appearance to match your website’s branding.
• Chat greetings and farewells: Personalize the chat experience with custom welcome and goodbye messages.
• Chat ratings: Gather feedback from website visitors to gauge their satisfaction with the chat experience.

Advanced Features:

• Slack integration: Manage chat conversations directly within your Slack workspace for streamlined communication.
• Dialogflow integration: Connect your Dialogflow chatbot for more advanced AI-powered interactions.
• Rich messages: Send visually appealing messages with images, videos, and other media.
• Offline forms: Capture leads and collect information even when chat is unavailable.
• Department routing: Direct chats to specific departments or team members for efficient handling.
• Chatbots with personality: Design chatbots with unique personalities and voices to engage website visitors.
• Customizable triggers and actions: Create automated responses and actions based on specific keywords or phrases.
• Analytics and reporting: Gain insights into chat performance with detailed analytics and reporting tools.
• GDPR compliance: Ensure data privacy compliance with GDPR-friendly features.

Additional Notes:

• This plugin is a paid extension of the Support Board plugin, requiring a separate purchase.
• Some advanced features may require additional setup or configuration.
• The plugin integrates with the free version of ChatGPT, with paid plans offering enhanced features.